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Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
Proactive Management: Pool Business
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In this episode of Mondays Down Under, hosts Lee and Shane discuss the importance of self-audits in business management, particularly in the pool industry. They emphasize the need for proactive management, effective communication with staff, and the value of customer feedback. The conversation covers practical tips for conducting audits and improving business operations, highlighting that small changes can lead to significant improvements. The episode concludes with a call to action for listeners to engage in self-audits and enhance their business practices.
Takeaways
Self-audits are crucial for understanding your business from an outsider's perspective.
Proactive management prevents issues from escalating and damaging your business.
Engaging with staff can lead to valuable insights and improvements.
Customer feedback is essential for enhancing service delivery.
Small improvements can significantly boost staff morale and efficiency.
Regular audits should be conducted to maintain business standards.
Lead by example to foster a positive work environment.
Communication with employees is key to understanding operational challenges.
Marketing strategies should align with your target audience's preferences.
Ignoring problems will not make them disappear; address them head-on.
Here https://courses.thepoolshopcoach.com.au/store
"Lead by example."
"Talk to your staff."
"Don't ignore the big things."
Chapters
00:00 Introduction and Seasonal Differences
02:44 The Importance of Quality in Business
05:19 Conducting a Self Audit
10:44 Proactive vs. Reactive Business Management
15:57 Engaging Staff for Improvement
21:34 Customer Feedback and Continuous Improvement
26:47 Final Thoughts and Call to Action
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
