Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
The Importance of Pool Shop Visits
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In this episode, Peter, Shane, and Lee discuss their experiences in the pool industry, emphasizing the importance of customer service, open-mindedness, and the impact of attitude on business success. They share insights from their travels, highlighting the need for continuous learning and investment in staff training. The conversation also touches on the significance of maintaining a positive business culture and the repercussions of negative attitudes in the workplace.
takeaways
- Visiting pool shops can provide valuable insights.
- The pool industry has evolved significantly over the years.
- Investing in staff training is crucial for business growth.
- Customer service is a reflection of business leadership.
- Open-mindedness is essential for adapting to change.
- Negative attitudes can harm business reputation and culture.
- Building rapport with customers leads to better business outcomes.
- A positive attitude fosters a better work environment.
- Continuous learning is vital in a changing industry.
- Gratitude and respect are key to customer relationships.
Sound Bites
- "I love to see what other people do."
- "A fish rots from the head down."
- "What you put out, you get back."
- "Be nice."
- "Attitude of gratitude."
Chapters
00:00
Exploring Australia's Scenic Beauty
03:13
The Importance of Pool Shop Visits
06:09
Customer Service and Business Attitude
12:09
Open-Mindedness in Business
18:09
The Impact of Attitude on Business Success
23:55
Building a Positive Business Culture
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
