Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
Pool Personalities Gett'n Salty
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[Peter]: "As we delve deeper into the waters of customer-centric sales, it's essential to address a less comfortable topic: the decision to fire customers. While mirroring their personalities can strengthen relationships, there are instances where it becomes clear that a customer no longer aligns with our values or goals."
[Shane]: "Absolutely, Peter. Knowing when to part ways with a customer can be challenging, but it's crucial for maintaining the integrity of our business. Sometimes, despite our best efforts to mirror their personalities and meet their needs, certain customers may continuously drain resources or disrupt the harmony of our operations."
[Lee]: "And here's where the delicate balance lies, listeners. While we strive to provide exceptional service to all customers, we must also recognize when a relationship is no longer mutually beneficial. It's about fostering a healthy environment for both parties involved. Stay tuned as we navigate the nuances of this decision and share insights on how to handle it with professionalism and empathy."
Join us as we navigate the choppy waters of customer relations, exploring the complexities of when to part ways with clients. Through thoughtful discussion and real-world examples, we'll shed light on the decision-making process and offer guidance on handling such situations with grace and integrity. So, buckle up, listeners, as we embark on this challenging yet necessary aspect of customer-centric sales. 🌟
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
