Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
Photos, Follow-Ups, and Firing Clients
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In this episode, the hosts, Wayne and Steve, discuss the importance of mentorship in the pool industry, the diverse roles professionals can take on, and the significance of communication and relationships with clients. They explore the complexities of pool chemistry, the necessity of understanding equipment, and the challenges of managing customer expectations. The conversation also touches on the importance of networking and professional growth, culminating in a discussion about when to let go of clients who no longer fit the business model.
takeaways
- Mentorship is crucial for professional growth in the pool industry.
- Diverse roles in the industry can enhance service offerings.
- Communication is key to maintaining client relationships.
- Understanding pool chemistry is essential for effective service.
- Networking can open doors to new opportunities.
- It's important to know the difference between pool chemicals.
- Client expectations must be managed through clear communication.
- Sometimes, it's necessary to let go of clients that don't fit.
- A picture can help clarify service issues with clients.
- Regular follow-ups and notes can prevent misunderstandings.
Sound Bites
- "It's not a contest really."
- "You do it right the first time."
- "Communication is key."
Chapters
00:00
Introduction and Mentorship Award Announcement
02:23
Diverse Roles in the Pool Industry
05:41
The Importance of Communication and Relationships
08:15
Expanding Knowledge and Networking
11:13
Understanding Pool Chemistry and Equipment
13:45
The Role of Mentorship in Professional Growth
17:43
Customer Relationships and When to Let Go
27:03
Navigating Client Expectations and Communication
36:26
Conclusion and Future Topics
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
