Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
The Future of Pool Service Software
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In this episode of Talking Pools, hosts Steve and Wayne welcome Peter Legass from BufferZone, a software solution for pool service management. The conversation explores the evolution of the pool service industry, the importance of software in managing multiple clients, and the unique features of BufferZone that cater to both residential and commercial pool services. Peter shares his journey in the pool industry, the development of BufferZone, and how it addresses common pain points for pool service providers. The discussion also covers onboarding processes, water chemistry management, reporting, and operational efficiency, providing valuable insights for pool professionals looking to enhance their business practices. In this conversation, the speakers discuss various software solutions for invoicing and business management, particularly focusing on BufferZone's capabilities. They explore alternatives to QuickBooks, the flexibility of invoicing for diverse client needs, onboarding options for new users, and the support and pricing structure of BufferZone. Additionally, they touch on exciting developments planned for 2025, including a new app and expansion into other water-based industries.
takeaways
- BufferZone is designed for pool service management.
- Onboarding is crucial for successful software implementation.
- The best time to adopt software is from the beginning.
- BufferZone can integrate data from existing software.
- Transitioning to BufferZone is not as daunting as it seems.
- Water chemistry management is a key feature of BufferZone.
- Reporting tools help maintain transparency with customers.
- Service management tools enhance operational efficiency.
- Customer feedback drives the evolution of BufferZone.
- Choosing the right software is essential for long-term success. BufferZone integrates with QuickBooks Online, Xero, and Lightspeed.
- Flexible invoicing options cater to diverse client needs.
- Users can generate job cards and invoices easily.
- Onboarding includes demonstrations and data import options.
- BufferZone offers 24-hour support across different time zones.
- Pricing is structured per user, not per pool.
- The software includes payment integrations for easy transactions.
- A new app is set to be released, enhancing user experience.
- BufferZone is expanding into commercial software and other industries.
- The software is designed to simplify business management tasks.
Sound Bites
- "Peter's from the future!"
- "You have to have onboarding!"
- "BufferZone has tools to onboard customers!"
- "It's not as scary as that!"
- "We can put blockers in there!"
- "You want to make sure it's the right one!"
- "You can identify what time!"
- "You need to change your ways to save time."
- "We can
LaMotte Company is a leading manufacturer of water quality testing products & pool test kits
California Pool Association
Pool Industry Trade Organization
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