Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
Maximizing Profits in Pool Services
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In this episode of Talking Pools, Lee & Shane discuss the importance of database management, effective pricing strategies, and the perceived value of services in the pool industry. They emphasize the need for businesses to maintain clean databases for better marketing and profitability, explore how to set competitive prices without undervaluing services, and highlight the significance of communicating value to customers to enhance satisfaction and retention. In this conversation, the speakers discuss the importance of quality over quantity in business, emphasizing the need for a solid understanding of costs and pricing strategies. They highlight the significance of transparency with employees regarding business expenses and the value of time and services. The discussion also covers the careful consideration required when expanding service offerings, calculating equipment costs, and accounting for all business expenses. Ultimately, the speakers stress the importance of valuing one's skills and professionalism in the industry.
takeaways
- Database management is crucial for business success.
- Winter is a great time for maintenance and training.
- Pricing should reflect the value of services provided.
- Perceived value can significantly impact customer satisfaction.
- Regularly review and adjust pricing strategies.
- Communicate the value of services to customers clearly.
- Don't be afraid to increase prices when necessary.
- Understanding market rates can help in pricing decisions.
- Offering multiple service levels can cater to different customer needs.
- Customer feedback is essential for improving service offerings. Quality over quantity leads to long-term success.
- Understanding costs is crucial for effective pricing.
- Transparency with employees fosters trust and understanding.
- Time is a valuable resource that should be compensated accordingly.
- Expanding service offerings requires careful financial consideration.
- Equipment costs must be calculated into pricing strategies.
- Every business expense impacts overall profitability.
- Incremental savings can lead to significant financial benefits.
- Valuing your skills enhances your professional reputation.
- Taking yourself seriously influences industry standards.
Chapters
00:00
Welcome and Seasonal Reflections
03:01
The Importance of Database Management
05:59
Understanding Pricing Strategies
11:47
Perceived Value in Services
18:09
Maximizing Customer Satisfaction and Retention
25:33
Quality Over Quantity in Business
27:24
Understanding Your Costs and Pricing Strategy
29:46
The Importance of Transparency with Employees
32:09
Valuing Your Time and Services
36:05
Expanding Service Offerings Wisely
40:00
Calculating Equipment Costs Effectively
42:25
The True Value of Your Time
44:57
Accounting for All Business Expenses
46:11
Incremental Savings and Price Adjustments
48:17
Valuing Your Skills and Professionalism
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
