Talking Pools Podcast
If you’ve ever stared at a test kit like it personally insulted your family… welcome home.
Talking Pools Podcast is the pool industry’s “pull up a chair” show—part shop talk, part field manual, part therapy session—built for people who actually live on pool decks: commercial operators, service techs, builders, facility managers, and anyone responsible for water that can’t afford to go sideways. The network was created to level up the pool industry with real-world conversations on water chemistry, filtration, troubleshooting, construction, safety, and the business side of keeping pools open and budgets intact.
Here’s the hook: it’s not theory-first. It’s experience-first—a roster of seasoned pros (with 250+ years of combined “been there, fixed that” wisdom) turning complicated problems into practical moves you can use the same day. And it’s not one voice, one vibe, one corner of the industry: it’s a network of shows designed to reflect how diverse this work really is—different regions, different specialties, different personalities.
Also worth saying out loud: women aren’t “special guests” here—they’re on the mic as hosts, from the beginning, with an intentionally balanced roster. That matters, because the best ideas in this industry don’t come from one lane—they come from the whole road.
If you want a podcast that can make you laugh and make you better at what you do—without pretending the job is easier than it is—Talking Pools is the one you queue up before the first stop, and keep on when the day starts getting weird.
Talking Pools Podcast
Pools at Rental Homes: Tenant Troubles
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Summary: Welcome back to another Mondays Down Under on the Talking Pools Podcast! This week, Peter and Lee delve into the chaos and comedy of managing pool service for rental properties. From tenants turning off equipment to dodgy property managers, they share hilarious anecdotes and battle-tested strategies for keeping your cool (and your business profitable) when handling rental pool service accounts.
Shane is absent this week, but Peter and Lee hold down the fort with their signature wit, diving into everything from ugly pool equipment sightings to managing unreasonable customer expectations. Plus, Peter shares the story of a tenant who wouldn’t take no for an answer—even after being fired—and Lee reveals a clever “revenge” tale from her honeymoon!
What You’ll Hear in This Episode:
- 🌡️ Aussie Weather Woes: Why 28°C (82.4°F) feels "hot" to some and just right to others.
- 💼 Tenants vs. Agents: The pitfalls of dealing with tenants directly and why Lee insists on only working through property managers.
- 🤦♂️ Ugly Equipment Throwback: Peter’s encounter with a 1980 Stroud media filter and a call for listeners to share their ugliest pool equipment stories.
- 📖 Tenant Troubles: Hilarious and frustrating tales of late-night texts, green pools caused by power cutbacks, and tenants refusing to top off water levels.
- 🧹 Setting Boundaries: Lee’s tips for being firm, consistent, and professional when handling property managers and tenants to avoid business headaches.
- 🎄 Christmas Grinch Alert: Peter rants about early holiday singers in shopping centers, solidifying his status as a self-proclaimed Christmas Grinch.
Key Takeaways for Pool Professionals:
- Always require work orders for rental properties to ensure clarity and avoid payment issues.
- Communicate clear policies to property managers and tenants to set expectations and protect your business.
- Document everything, from equipment settings to tenant responsibilities, for accountability and future reference.
- Be consistent with your policies, and don’t hesitate to fire problematic clients—your time is valuable!
- Sometimes, a good sense of humor and a strong coffee are the best tools in your toolbox.
Listener Challenge: Got a story about the ugliest pool equipment you’ve ever seen or a tenant horror story that beats Peter’s? Share it with us on the Talking Pools Podcast Facebook page!
Sponsored By:
Buffer Zone Systems – Revolutionize your pool business with the most comprehensive software suite available. Visit Buffer Zone Systems for a demo today!
Connect With Us:
📧 Email: TalkingPools@gmail.com
📱 Facebook: Talking Pools Podcast Community
Closing Note:
To all our Southern Hemisphere listeners, hang in there during the holiday rush! Stay cool, stay sane, and remember—you’re not alone in the madness. Catch you next week!
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com
