Talking Pools Podcast
Forget chasing chlorine headaches and battling algae wars alone. The Talking Pools Podcast is your weekly escape from pool purgatory, where 250+ years of combined pro wisdom explodes into actionable hacks, mind-blowing tips, and secrets so ancient they make Poseidon jealous.
Think of it as your weekly poolside braintrust, fueled by eight seasoned pros, each a rockstar in their own aquatic lane. Got a filtration fiasco? Chemical conundrum? Equipment enigma? No problem. We've got a host for that:
- The Tech Titan: Unravels the mysteries of pumps, filters, and gizmos that make pools tick (without the electrical shocks).
- The Chem Crusader: Your personal alchemist, whipping up potion-perfect water balance with a dash of science and a sprinkle of magic.
- The Maintenance Maverick: From tile tricks to algae assassins, he's got the lowdown on keeping your pool looking like a liquid emerald palace.
- The Customer Calmer: Smooths ruffled feathers faster than a pool noodle bouquet, turning hangry homeowners into poolside pals.
But Talking Pools isn't just about technical wizardry. It's about camaraderie, the shared language of pool pros who've seen it all, from exploding filters to synchronized swimming squirrels (no, really, we had an episode!).
Every week, you'll:
- Steal game-changing secrets: Learn pro-grade hacks to make you the "Pool Whisperer" in your market
- Laugh until you spit out your piña colada: These guys are as witty as they are wise, turning pool problems into poolside punchlines.
- Get ahead of the curve: Stay on top of industry trends and tech before your competitors even smell the chlorine.
- Feel the love (and the sunshine): Remember why you got into this business in the first place – the joy of creating backyard oases where memories are made.
So, ditch the Drano, grab your headphones, and dive into the Talking Pools Podcast. It's your weekly dose of poolside wisdom, laughter, and community. We'll see you on the flip side!
P.S. Subscribe now and you might just win a case of pool party essentials (floaties not included, sorry squirrels).
P.P.S. Tell your pool-loving friends – sharing knowledge is like sharing sunscreen, it protects everyone!
Talking Pools Podcast
Firing a Customer
In this episode of Thursdays with Wayne & Steve, the hosts tackle the tough but necessary topic of firing customers. Wayne and Steve dive into the signs that it’s time to cut ties with a problematic client, exploring how to assess when the drama outweighs the revenue. They break down the common red flags—late payments, unrealistic expectations, and constant complaints—and discuss how to weigh those against the value of keeping a customer on the books.
The duo also highlights when not to fire a customer, stressing the importance of separating emotion from business decisions. They offer practical tips on determining just how much hassle is too much, sharing personal stories of clients who pushed the boundaries of professionalism.
Most importantly, Wayne and Steve cover the critical part: what to say when it’s time to let a customer go. They share professional yet firm scripts for maintaining your dignity and reputation while showing a bad customer the door.
This episode is a must-listen for any pool service professional trying to navigate the tricky waters of customer relationships!
Thank you so much for listening! You can find us on social media:
Email us: talkingpools@gmail.com